

MAYS MEDIATION, LLC
Specializing in Banking, Real Estate, Insurance, and Debt Dispute

CONSULTATION
Free 30 Minute
SCHOOL MEDIATION
Truancy
Bullying and Peer Pressure
REAL ESTATE
Residential Short Sales
Loan Modifications
Mortgage Issues
Residential Mechanic Liens
PROPERTY DISPUTES
Neighbor Disputes
Evictions
Homeowner Association (HOA)
DEBT DISPUTES
Business Loan Default
Leases on Rental Equipment
Consumer Merchant
Auto Repair
TAX PROPERTY ARBITRATION
Residential
Commercial
COURT ROSTER - HALF
DAY
Court Roster Mediator
COURT ROSTER - FULL DAY
Court Roster Mediator
THE FIRM
Shannon Mays
Shann
Shannon Mays
Shannon Mays is a native Houstonian and Platinum Agent with over 20 years of experience in real estate serving clients in Texas. Additionally, she is an experienced Credentialed Advanced Mediator, Texas Tax Property Arbitrator, and umpire with more than 10 years of experience. As a mediator, Shannon holds certifications for Real Estate Mediation, Child Protective Service, Family Mediation, Auto Appraisal, and Truancy Mediation.
Shannon has refined her expertise in real estate mediation working with the Texas Association of REALTORS®’ Professional Standards Committee, hearing and arbitrating numerous cases regarding the conduct of real estate professionals. She is reputable for being adept and fair in handling cases and leveraging her experience, expertise, and wisdom to ensure conflicts are handled amicably. Shannon is a member of Texas Credentialing Mediator Association (TXMCA) and Texas Association of Mediators (TAM).
on Mays is a native Houstonian and Platinum Agent with over 20 years of experience in real estate serving clients in Texas. Additionally, she is an experienced Credentialed Advanced Mediator, Texas Tax Property Arbitrator, and umpire with more than 10 years of experience. As a mediator, Shannon holds certifications for Real Estate Mediation, Child Protective Service, Family Mediation, Auto Appraisal, and Truancy Mediation.
Shannon has refined her expertise in real estate mediation working with the Texas Association of REALTORS®’ Professional Standards Committee, hearing and arbitrating numerous cases regarding the conduct of real estate professionals. She is reputable for being adept and fair in handling cases and leveraging her experience, expertise, and wisdom to ensure conflicts are handled amicably. Shannon is a member of Texas Credentialing Mediator Association (TXMCA) and Texas Association of Mediators (TAM).
ACCREDITATION
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Family Mediator Certification
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Truancy Mediator Certification
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Texas Property Tax Arbitrator
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Certified Negotiation Expert (CNE)
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Certified Probate Real Estate Specialist (CPRES) Short Sales and Foreclosure Resource (SFR)
Our primary mission and goal is to end conflicts and not relationships.
MEDIATION FEES
Mediation fees
$575.00 per hour per party in the event that there are more than two parties, the third and fourth party pays an additional $75.00 per hour to the base rate of $150.00 No mediation schedule is confirmed until each party has paid their share of the fee. All mediation fees are payable within 14 days of the scheduled mediation.
Overtime Fees
If the mediation extends past the mediation session each party will be charged an hourly rate of $100.00. All parties should be prepared to provide a credit card to the mediation for overtime fees.
Travel Expenses & Facility Fees
For mediation sessions outside of Houston, all travel expenses are charged to the file (airfare, mileage, meals, lodging, ground transportation, etc.) and are divided equally among the parties. Travel time is billed at a rate of $150.00 per hour plus rental vehicle. The parties shall be responsible for all facility costs for a mediation not held at Mays Mediation as well as for all costs associated with lunch, food, and beverages for a mediation not held at Mays Mediation. Actual expenses of travel (mileage, airfare, meals, lodging) shall be based on the State of Texas per diem rates. There is no charge for travel expenses or travel time for mediation within 15 miles of Mays Mediation.
Acceptance of Fees & Terms
By scheduling a mediation you are agreeing to the fees, terms, and conditions contained in this Fee Schedule & Terms sheet.
Payment
Mediation Fees are due when Notice is received. Travel expenses and any facility fees, post-mediation follow-up time, and related charges will be billed after the mediation session. Payment for these expenses is payable upon receipt of the bill. Attorney and insurance company checks are accepted, payable to Mays Mediation, LLC.
Administrative Fees
In the event any party utilizes a third-party administrator, then that party will be responsible for the payment of any fees (percentage or otherwise), expenses or added costs charged by the third-party administrator.
Rescheduling Fees Vary
Rescheduling fees depend on location. Contact Mays Mediation, LLC regarding rescheduling fees.
Cancellation
If the case settles or is withdrawn after notice has been sent, the mediation fee is non-refundable plus any time spent at the applicable hourly rate. If cancellation is not by mutual agreement, the requesting party will be responsible for all fees due.

OUR ADDRESS
5444 Westheimer #1000, Houston, Texas 77056
Tel: 713-459-5203
Office: 713-324-7191
Fax: 713-324-7192
For any general inquiries, please fill in the following contact form:
CONTACT
MAYS MEDIATION
LEGAL
Terms and Conditions
Agreement between User and www.maysmediation.com
Welcome to www.maysmediation.com. The www.maysmediation.com website (the "Site") is comprised of various web pages operated by Mays Mediation, LLC ("Mays Mediation"). www.maysmediation.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.maysmediation.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.
www.maysmediation.com is a Mays Mediation is a Houston Real Estate Dispute Resolution Service provider that handles mediation cases in the Greater Houston area and surrounding counties. Site.
Consulting services and access to appointments.
Electronic Communications
Visiting www.maysmediation.com or sending emails to Mays Mediation constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Children Under Thirteen
Mays Mediation does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.maysmediation.com only with permission of a parent or guardian.
Cancellation/Refund Policy
If mediation is canceled 14 days or less before the scheduled mediation date, the mediation fee will be charged to the party who canceled the mediation. If there is a dispute as to which party caused the mediation to be canceled, all parties will split the cancellation fee equally. The cancellation fees will be waived if the mediation session is rescheduled.
Links to Third Party Sites/Third Party Services
www.maysmediation.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Mays Mediation and Mays Mediation is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Mays Mediation is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mays Mediation of the site or any association with its operators.
Certain services made available via www.maysmediation.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.maysmediation.com domain, you hereby acknowledge and consent that Mays Mediation may share such information and data with any third party with whom Mays Mediation has a contractual relationship to provide the requested product, service or functionality on behalf of www.maysmediation.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.maysmediation.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Mays Mediation that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Mays Mediation or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Mays Mediation content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Mays Mediation and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Mays Mediation or our licensors except as expressly authorized by these Terms.
Third Party Accounts
You will be able to connect your Mays Mediation account to third party accounts. By connecting your Mays Mediation account to your third-party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
International Users
The Service is controlled, operated and administered by Mays Mediation from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Mays Mediation Content accessed through www.maysmediation.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Mays Mediation, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Mays Mediation reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Mays Mediation in asserting any available defenses.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Mays Mediation agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MAYS MEDIATION, LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
MAYS MEDIATION, LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. MAYS MEDIATION, LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MAYS MEDIATION, LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MAYS MEDIATION, LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Mays Mediation reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and you hereby consent to the exclusive jurisdiction and venue of courts in Texas in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Mays Mediation as a result of this agreement or use of the Site. Mays Mediation's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Mays Mediation's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Mays Mediation with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Mays Mediation with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Mays Mediation with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Mays Mediation reserves the right, in its sole discretion, to change the Terms under which www.maysmediation.com is offered. The most current version of the Terms will supersede all previous versions. Mays Mediation encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Mays Mediation welcomes your questions or comments regarding the Terms:
Mays Mediation, LLC
5444 Westheimer #1000
Houston, Texas 77056
Email Address:
Telephone Number:
(713) 459-5203